Privacy Policy biji88 —
Data Protection Member Privacy

01 Introduction

Biji88 values the privacy of every member who uses our platform. This Privacy Policy is established to ensure you understand exactly how your personal information is managed — from the very first moment you visit our website through to your life as an active member.

This document applies to all services offered by biji88, including the official website at biji88.vu, the biji88 mobile app, the online gaming platform, and any official communication channels used by biji88 to interact with members. By using any of these services, you agree to the data collection and usage practices described in this document.

The biji88 Privacy Policy is written in plain, easy-to-understand language — not filled with confusing legal jargon. We believe every member has the right to clearly understand their rights regarding their personal data. We encourage you to read this document in full and to contact us if any section is unclear.

02 Information We Collect

Biji88 collects various types of information to enable us to provide a safe, fair, and high-quality service to every member. Our data collection falls into two main categories: information you provide directly and information collected automatically during platform use.

Information You Provide Directly

• Full name as stated on a valid identification document (identity card or passport).
• Date of birth for minimum age verification of 18 years.
• Active email address for account communications and transaction notifications.
• A valid Malaysian mobile number for two-factor authentication and important communications.
• Bank account or digital wallet details (bank name, account number) for processing deposits and withdrawals.
• Identity verification documents (KYC) such as copies of your ID, bank statements, and proof of address when requested.
• Communication history with the biji88 customer support team.

Automatically Collected Information

• IP address and geographic location information (country and state level only).
• Device type, operating system, web browser version, and screen resolution.
• Session data including duration of use, pages visited, and navigation patterns.
• Game history, wagering, deposits, and withdrawals on the biji88 platform.
• Cookie data and similar tracking technologies (see Section 7 for further details).
• Mobile device information, including a unique device identifier, when using the biji88 app.

Data Categories	Primary Purpose	Retention Period
Identification Data	Identity verification, KYC, fraud prevention	5 years after account closure
Transaction Data	Payment processing, financial audits, compliance	7 years (legal requirement)
Gaming Data	Dispute resolution, fraud detection	3 years after last session
Technical Data	Platform improvements, security, analytics	13 rolling months
Communication Data	Support records, complaint resolution	3 years after last interaction

03 Data Collection Methods

Biji88 collects your personal information through several different channels. Understanding how data is collected helps you make more informed decisions about what information you share with us.

• Account Registration: During the new account registration process at biji88, you are required to complete a registration form with basic information including your name, email, phone number, and date of birth.
• KYC Process: When requested for identity verification, you will securely upload supporting documents through the encryption-protected biji88 KYC portal.
• Platform Activity: Every interaction you have with the biji88 platform — including logins, games played, bets placed, and financial transactions — is automatically recorded in our system.
• Support Communications: Every time you contact the biji88 support team via live chat, email, or any other official channel, the information in that communication is stored for reference and service improvement.
• Tracking Technologies: Cookies, web beacons, and similar technologies are used to automatically collect usage data while you browse the biji88 site.

04 Use of Information

Biji88 uses your personal data for legitimate and necessary purposes in delivering high-quality services. We do not use your data for purposes unrelated to platform operations without your consent.

• Account Management: Creating, managing, and maintaining your member account, including processing deposits and withdrawals.
• Identity Verification: Ensuring every member meets the required age and identity eligibility criteria through a rigorous KYC process.
• Fraud Prevention: Identifying and blocking suspicious activity, money laundering, and platform abuse.
• Legal Compliance: Meeting the reporting and compliance requirements mandated by the relevant authorities.
• Platform Improvements: Analyzing usage patterns to enhance the performance, interface, and overall experience of the biji88 platform.
• Service Communications: Sending important notifications related to your account, transactions, security updates, and promotional information (subject to your preferences).
• Customer Support: Handling complaints, responding to inquiries, and resolving issues reported by members more efficiently.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and provide appropriate support to members who need it.

05 Data Sharing

Biji88 does not share member personal information with third parties except in specific circumstances necessary for platform operations or as required by law. All data sharing is governed by strict confidentiality agreements.

• Payment Service Providers: Required transaction information is shared with payment providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay solely to process your deposits and withdrawals.
• Game Service Providers: Anonymized member identifiers are shared with game software providers to enable seamless game delivery. These providers do not receive your personally identifiable information.
• Regulatory Authority: biji88 will disclose required information when mandated by a court order, subpoena, or lawful directive from a competent authority in accordance with applicable law.
• Fraud Prevention: In cases involving serious fraud, money laundering, or criminal activity, relevant information may be shared with law enforcement authorities.
• Business Transfers: If biji88 is involved in a merger, acquisition, or asset sale, member data may be transferred as part of the business assets. Members will be notified before any such transfer takes place.

06 Data Security

Biji88 invests seriously in data security infrastructure to protect member personal information from unauthorised access, loss, damage, or accidental disclosure. Our security systems are designed to meet the latest international industry standards.

• 256-bit SSL Encryption: All data transmitted between your device and biji88 servers is protected by 256-bit SSL encryption that cannot be broken by outside parties.
• Encrypted Data Storage: Sensitive member information such as passwords and financial data is stored in encrypted format within biji88's secure data centers.
• Two-Factor Authentication (2FA): A 2FA system is available for all members and is strongly recommended for an additional layer of account security.
• 24/7 Monitoring: The biji88 IT security team continuously monitors systems to detect and respond to any security threats in real time.
• Internal Access Controls: Only authorized biji88 staff may access member data, and every access is logged for audit purposes.
• Regular Penetration Testing: biji88 conducts regular security testing by independent third-party experts to identify and patch any system vulnerabilities before they can be exploited.

While biji88 implements comprehensive security measures, no system can be guaranteed 100% secure. You also play an important role in protecting your account — use a strong password and never share your login credentials with anyone.

07 Cookies & Tracking

Biji88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device by your web browser when you visit the biji88 site.

Types of Cookies Used

• Essential Cookies: Required for basic platform operations such as login session management and security. Cannot be disabled as the platform will not function without them.
• Performance Cookies: Collecting information on how you use the biji88 platform — which pages are visited most frequently, error messages encountered, and more — to help us improve the platform.
• Functional Cookies: Saving your preferences such as language, display settings, and stored login details for a smoother return experience.
• Analytics Cookies: Helping biji88 understand overall usage patterns to make product improvement decisions based on real data.

You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the biji88 platform. Please refer to your browser's help guide for more information on managing cookies.

08 Your Rights

As a biji88 member, you have several rights regarding the personal data we hold about you. biji88 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.

• Right of Access: You have the right to request a copy of all personal information we hold about you. This request will be processed within 30 business days.
• Right to Rectification: If the information we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data — subject to data retention requirements mandated by law.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances, such as while you are disputing the accuracy of the information.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and such requests will be honored unconditionally.

09 Data Storage

Biji88 retains member personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. Retention periods depend on the type of data and its intended use, as detailed in the Section 2 table.

When data is no longer needed and there is no legal requirement to retain it, biji88 will securely delete or anonymize the data using industry-approved deletion methods. Anonymized data can no longer be linked to a specific individual and may be retained for aggregate analytics purposes.

Biji88 data centres are located at facilities with the highest physical and digital security standards, including biometric access controls, 24/7 alarm systems, and regular data backups to ensure service continuity.

10 Third-Party Links

The biji88 platform may contain references or links to third-party websites or services, particularly registered game providers and payment partners. The biji88 Privacy Policy does not apply to those third-party sites or services.

Every third-party website or application has its own privacy policy governing how they manage user data. biji88 is not responsible for the privacy practices of such third parties and encourages you to read their privacy policies before interacting with their services. A list of key registered service providers affiliated with biji88 is available upon request through our customer support channel.

11 Policy Changes

Biji88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, technologies used, legal requirements, or how we handle member personal information.

Any material amendments — meaning changes that significantly affect how we use or share your data — will be communicated to members via registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the biji88 platform after the effective date of any amendment constitutes your acceptance of the updated policy.

The date of the latest amendment is always displayed at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your personal information.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way biji88 manages your personal data, our team is ready to assist you at any time.

• Email: [email protected] — for detailed privacy enquiries or data rights requests.
• Live Chat: Available 24/7 directly on the biji88 platform for immediate assistance.
• Response Time: Privacy requests are typically processed within 3–5 business days. More complex cases may require up to 30 business days.